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F.A.Q’s

How will my order be shipped and where do I collect my parcel?

We ship all deliveries to Sweden, Denmark and Finland by PostNord My Pack. PostNord My Pack will notify you via your mobile phone within Sweden regarding service point, and via email within Denmark and Finland. Orders from other countries are shipped via DHL.

How can I track my parcel?

You will receive an order confirmation via email with a package ID/tracking number for your package.

You can easily track the package at www.postnordlogistics.com if your order is placed from Sweden, Finland or Denmark or at www.dhl.com from other countries.

Who may collect my package?

Only you may collect your package from PostNord My Pack. ID will be required.

What should I do if I need to return an item?

We hope you love your new pleated item but if you, for any reason, would like to return or exchange your clothes we will happily help you at any time within 14 days of receipt. For full returns information you are provided a returns form by us by mail.

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